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4worldlovers: Zendesk Relate, our global customer experience event, showed us the future of intelligent CX. If you missed it, no worries. You can still relive the action. Or check out our product announcements below.

Feel the power of AI across your whole customer journey. Our keynote shows you how to get there.

AI is here to stay, but only Zendesk makes it easy to start. Better support, workflows, and routing—right out of the box.

Find out how to use AI strategically to control costs while maintaining close customer connections.

Experience Zendesk like your agents will. Our customer service solution comes with everything you need to provide exceptional support.

“We love Zendesk because their API allows us to explore ways to get customer data in front of agents in ways that create a smoother, more personalized experience.”

For long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back.

Whether you bring your own code or configure in a few clicks, Zendesk is easily modified to meet your unique business needs.

You’ll save time and money with Zendesk. Don’t take it from us; take it from Forrester. Their Total Economic Impact (TEI) study showed 286% return on investment over three years.

Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software.

Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.

You don’t need a developer army to start using Zendesk, or an influx of agents to keep using it. Efficiency and automation are baked in.

4worldlovers: IBM Garage is an end-to-end model for accelerating digital transformation. It helps you generate innovative ideas and equips you with the experts, practices and technologies to rapidly turn those ideas into business value.

When you work with IBM Garage, you bring customer pain points into focus. You empower your team to take manageable risks. You adopt leading technologies, speed up product development and measure the value of everything you do.


Maximize your Salesforce investment through a holistic approach to transformation and explore how to unlock the next wave of value.